Shipping & Handling Policy
ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 3-5 BUSINESS DAYS WITH TRACKING PROVIDED. PLEASE MAKE SURE EMAIL AND DELIVERY ADDRESSES ARE UP TO DATE. THE DUCHESS' DOWRY IS NOT RESPONSIBLE FOR ORDERS DELIVERED TO THE WRONG ADDRESS, LOST or STOLEN PACKAGES, DUTIES, or CUSTOMS. IF YOU SUSPECT YOUR PACKAGE IS LOST OR STOLEN WE WILL PROVIDE INFORMATION FOR YOU TO FILE A CLAIM THROUGH USPS OR UPS; SOME CASES MAY REQUIRE A POLICE REPORT TO BE FILED